Privacy Policy

Unique Creators ("we," "our," or "us") is a Multinational Creative Enterprise (MCE) headquartered in Kotli, Azad Kashmir, Pakistan. We are building inclusive software, games, audio dramas, and educational content for both sighted and visually impaired users globally.

This Privacy Policy explains how we collect, use, and protect your information across our entire ecosystem, including our Software and Game Production (SGP), Luna Creative Production (LCP), Audio & Music Studio, Digital Learning Academy, Visual Arts, and our other departments.

1. Information We Collect

We collect information to provide and secure our digital experiences. Because we utilize our own proprietary infrastructure, your data remains within our ecosystem.

1.1. Account Information: When you register an account to access our platforms, software downloads, or community features, we collect your name, username, email address, and password.
1.2. Third-Party Authentication: If you choose to sign in using Google, we receive basic profile information (such as your name and email) strictly to authenticate your identity.
1.3. User-Generated Content: We collect the data you actively provide, including comments, forum reactions, profile avatars, and file uploads.
1.4. Proprietary Analytics & Telemetry: Unlike many platforms, we do not use third-party tracking like Google Analytics. We use our own custom-built analytics engine to monitor system vitals, crash reports (e.g., in games like HandCricket), and session interactions to ensure our software runs flawlessly.

2. How We Use Your Information

We use the information we collect strictly to operate, maintain, and improve the Unique Creators ecosystem.

2.1. Service Delivery: To provide access to our software, validate your downloads, and deliver educational content or audio dramas.
2.2. Security & Moderation: To monitor activity logs, prevent spam, enforce Two-Factor Authentication (2FA), and moderate community comments.
2.3. Communication: To send essential account notifications, security alerts, and password resets. We route our emails securely through Zoho Mail.

3. Cookies and Local Storage

We respect your digital footprint. Unique Creators only uses "Strictly Necessary" cookies.

3.1. Session Management: We use secure cookies to keep you logged in and manage your authentication session.
3.2. User Preferences: We use local storage to remember your UI preferences, such as your choice of Dark or Light theme.
3.3. No Tracking: We do not use cookies for targeted advertising, cross-site tracking, or data brokering.

4. Data Sharing and Third-Party Services

Your privacy is a core component of our enterprise ethics.

4.1. No Data Selling: We do not sell, rent, or trade your personal data, analytics, or usage statistics to marketing agencies, data brokers, or any external parties.
4.2. Service Providers: We only interact with third-party services when technically necessary:

1. Google: Strictly utilized for the OAuth sign-in mechanism.
2. Zoho Mail: Utilized exclusively as our email delivery infrastructure.
   4.3. B2B Operations: While we provide outsourcing services (QA Testing, Audio Engineering, Scriptwriting) to B2B clients, your personal account data is entirely isolated from our commercial client operations.

5. Data Retention and Deletion

We balance your right to be forgotten with our need to maintain a secure and reliable ecosystem.

5.1. Delayed Deletion: When you request an account deletion, your profile is deactivated and becomes invisible to the public. However, we do not immediately hard-delete your data from our servers.
5.2. Retention Purpose: We retain deactivated account data, activity logs, and system interactions for a limited period (typically a few months) strictly for security audits, spam prevention, and internal data analysis.
5.3. Final Purge: Once the security retention period expires, your personal data and associated files are permanently purged from our databases.

6. Children's Privacy

Unique Creators builds products for everyone, including educational software and inclusive games.

6.1. Open Platform: We allow users of all ages to create an account and access our services.
6.2. Guardian Responsibility: Parents and legal guardians are solely responsible for monitoring their children's internet usage, interactions, and potential in-app activities. Unique Creators accepts no liability for actions taken by minors on our platform or any resulting consequences.

7. Governing Law and Jurisdiction

7.1. Jurisdiction: As a Multinational Creative Enterprise originating from Kotli, AJK, this Privacy Policy and our data practices are governed by and construed in accordance with the laws of Pakistan.
7.2. Global Access: While we operate globally and serve users in many countries, accessing our services implies your consent to data processing under our primary jurisdiction.

8. Changes to this Policy

8.1. We may update this Privacy Policy as our technology stack and enterprise services evolve.
8.2. If we make significant changes, we will notify you via the email address associated with your account or through a prominent notice on our website.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to our administration team:

• Support Email: support@uniquecreators.net (opens in a new tab)
• Website: https://www.uniquecreators.net (opens in a new tab)